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Privacy Policy

Last Updated: January 2026

This Privacy Policy (“Privacy Policy” or “Policy”) describes how AREXA (“AREXA,” “we,” “us,” or “our”) collects, uses, processes, discloses, stores, and protects personal data when you access or use our website https://arexa.io, our platform, applications, tools, community channels, and any related products or services (collectively, the “Services”).

By accessing or using the Services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy. If you do not agree, you must discontinue use of the Services.

1. Scope of This Privacy Policy

This Privacy Policy applies to:

  • Visitors to the AREXA website
  • Registered users and account holders
  • Subscribers and purchasers of AREXA services
  • Participants in AREXA community platforms (e.g., Telegram, Discord)
  • Any interaction with AREXA-related communications, content, or support channels

This Policy does not apply to third-party websites, platforms, or services that may be linked to or integrated with AREXA.

2. Data Controller

For the purposes of applicable data protection laws, the data controller is:

AREXA
Website: https://arexa.io
Email: support@arexa.io

3. Categories of Personal Data We Collect

3.1 Data You Provide Directly

We may collect personal data that you voluntarily provide, including:

  • Identity Data: name, username, profile identifiers
  • Contact Data: email address, phone number (if provided)
  • Account Data: login credentials, authentication tokens, preferences
  • Billing & Transaction Data: payment confirmations, subscription status (processed via third-party payment providers; we do not store full payment card details)
  • Communications: messages sent to support, feedback, surveys, onboarding calls
  • Community Data: usernames, profile info, and content shared in AREXA community spaces

3.2 Data Collected Automatically

When you access the Services, we may automatically collect:

  • Technical Data: IP address, browser type, operating system, device identifiers
  • Usage Data: pages visited, features used, time spent, interaction patterns
  • Log Data: access times, error logs, system activity
  • Approximate Location Data: inferred from IP address
  • Cookie & Tracking Data: as described in Section 11

3.3 Data from Third Parties

We may receive data from third-party sources such as:

  • Payment processors (confirmation of transactions and subscriptions)
  • Analytics providers (aggregated usage and performance insights)
  • Security, fraud-prevention, or identity-verification services
  • Community platforms you choose to connect with AREXA

4. Purposes for Processing Personal Data

We process personal data for the following purposes:

  • To provide, operate, and maintain the Services
  • To create and manage user accounts and subscriptions
  • To process payments, renewals, and billing operations
  • To deliver platform functionality, updates, and improvements
  • To communicate administrative, technical, or service-related information
  • To manage onboarding, community access, and educational events
  • To analyze usage patterns and optimize system performance
  • To secure the platform, prevent abuse, and mitigate fraud
  • To comply with legal, regulatory, and contractual obligations

5. Legal Bases for Processing (GDPR and Similar Laws)

Where applicable, AREXA processes personal data based on one or more of the following legal bases:

  • Contractual necessity: to provide the Services you request
  • Legitimate interests: improving, securing, and operating the platform
  • Consent: where explicitly required (e.g., optional marketing communications)
  • Legal obligations: compliance with applicable laws and regulations

6. Automated Processing and AI Systems

AREXA uses automated systems, including AI-based models, to analyze market data and user interactions for platform functionality.

  • Automated processing is not used to make legal or financial decisions on your behalf.
  • Outputs are provided as decision-support and informational tools only.
  • No automated decision-making produces legal or similarly significant effects concerning users.

7. Sharing and Disclosure of Personal Data

AREXA does not sell personal data. We may share data only in the following circumstances:

7.1 Service Providers

With trusted third-party vendors that support hosting, analytics, communications, payments, infrastructure, or security — under contractual confidentiality obligations.

7.2 Community Platforms

If you participate in external community channels (e.g., Telegram), data you share there is governed by those platforms’ privacy policies.

7.3 Legal and Regulatory Requirements

When required to comply with applicable law, regulation, court order, or lawful government request.

7.4 Business Transactions

In the event of a merger, acquisition, restructuring, or sale of assets, personal data may be transferred as part of that transaction.

8. International Data Transfers

Your personal data may be transferred to and processed in countries outside your country of residence.

Where required by law, AREXA implements appropriate safeguards, such as contractual protections and security controls, to ensure adequate protection of transferred data.

9. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this Policy
  • Provide the Services
  • Meet legal, regulatory, and contractual requirements

Data that is no longer required is securely deleted, anonymized, or aggregated.

10. Data Security

AREXA implements reasonable administrative, technical, and organizational measures designed to protect personal data from unauthorized access, loss, misuse, or disclosure.

However, no system is completely secure, and we cannot guarantee absolute security of data transmitted or stored.

11. Cookies and Tracking Technologies

AREXA uses cookies and similar technologies to:

  • Enable core site and platform functionality
  • Measure and analyze usage and performance
  • Improve user experience
  • Support optional marketing features (where consent is provided)

You may manage cookie preferences through your browser settings or consent tools, where applicable.

12. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Correct or update inaccurate data
  • Request deletion or restriction of processing
  • Object to certain processing activities
  • Request data portability
  • Withdraw consent where processing is based on consent

To exercise these rights, contact support@arexa.io.
We may require identity verification before fulfilling requests.

13. Children’s Privacy

AREXA Services are intended for users aged 18 years or older. We do not knowingly collect personal data from minors. If such data is identified, it will be deleted promptly.

14. Third-Party Links and Integrations

The Services may include links to or integrations with third-party websites, tools, or platforms. AREXA is not responsible for the privacy practices of third parties and encourages users to review their policies independently.

15. Changes to This Privacy Policy

AREXA may update this Privacy Policy from time to time. Updates will be indicated by a revised “Last Updated” date.

Continued use of the Services after changes constitutes acceptance of the updated Policy.

16. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, contact:

AREXA
Email: support@arexa.io
Website: https://arexa.io

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AREXA is an AI-powered market structure platform designed to help traders understand market phases, identify lower-risk entry and exit areas, and make more informed decisions based on structure and probability — not emotion.

RESOURCES

  • Live Trading Webinar

Risk disclosure:

Trading and investing in financial markets involves substantial risk, including the risk of partial or total loss of capital. AREXA is a market analysis and decision-support system designed to provide structural insights into price behavior. It does not guarantee profits or outcomes, and no representation is made that any user will achieve similar results.

AREXA does not act as a broker, investment advisor, or portfolio manager. Any information, analysis, or system outputs provided are for informational and educational purposes only and should not be construed as personalized investment advice or a recommendation to buy or sell any financial instrument.

Market conditions can change rapidly, and past performance or historical patterns are not indicative of future results. Users are solely responsible for their trading decisions, risk management, and execution. You should only trade with capital you can afford to lose and, if necessary, seek independent financial advice before engaging in trading activities.

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